Rewatch our webinar from April 20th 2023.

The core reality of corporate life is simply: Power Follows Money. If you are not perceived as being necessarily connected to strategically significant profitability streams, in hard economic times, your job and your team may be at-risk. How does your company view your Customer Success group today? As a cost center? Nice-to-have, but..? If your status is unclear, it’s time to act.

Host: Haydar Al-Saad, CEO of RevSetter

Moderator: Mikael Blaisdell, Executive Director of the worldwide Customer Success Association

Panelist:

Amy Mustoe, VP of Customer Success at Cledara

Ed Powers, Principal of Service Excellence Partners

Frank McCracken, CEO of Wigmore IT