Rewatch our webinar from April 20th 2023.
The core reality of corporate life is simply: Power Follows Money. If you are not perceived as being necessarily connected to strategically significant profitability streams, in hard economic times, your job and your team may be at-risk. How does your company view your Customer Success group today? As a cost center? Nice-to-have, but..? If your status is unclear, it’s time to act.
Host: Haydar Al-Saad, CEO of RevSetter
Moderator: Mikael Blaisdell, Executive Director of the worldwide Customer Success Association
Amy Mustoe, VP of Customer Success at Cledara
Ed Powers, Principal of Service Excellence Partners
Frank McCracken, CEO of Wigmore IT