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Customer Success has evolved in recent years – from focusing on old-school, vanity metrics and being seen as a support or services function to focusing on value-creating, ROI-driven metrics and being seen as a revenue engine.
In this podcast, RevSetter’s CEO Haydar Al-Saad sits down with Pavillion’s CEO and Founder Sam Jacobs on his top-rated podcast, The Sales Hacker podcast, to discuss a variety of topics including how customer success has changed and how a successful Customer Success program can help you turbo-charge your company’s success.
Listen and enjoy!
Want to talk more CS and learn how you can turn it into a revenue engine?
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