Why does it seem like Customer Success is so different in every company? Sometimes CS frameworks aren’t as obvious when we look at them up close.

That’s why RevSetter partnered with Jan Young and the CxXchange to bring people together to dig into what Customer Success looks like in each industry vertical. We’ll discuss common challenges and best practices.

By the end of the series, you’ll understand the foundations and variables of CS Programs, network with professionals from your industry verticals and meet colleagues from other industries.

Come join us for the SuccessHour Industry Series! We’re gathering 5-10 CS Leaders & CSMs who have experience in an industry vertical.

Industry Series Facilitator- What do I do?

• We’ll work async in the CxXchange slack channel to gather norms, challenges, resources and best practices.
• Attend the 1 hour meeting industry facilitators to meet and finalize the slides & resources.
• Attend a 1 hour facilitation training session so you’re prepared to lead a breakout session.
• Arrive a half hour before your Industry session and stay for the whole session.

Great! How do I get involved?

• It’s easy! Sign up on this form
• If you don’t see your industry on the list, add it in the comments.
• Be sure to Subscribe to the SuccessHour calendar & Join their slack community!